Thank you for choosing Dongwei products. This manual clearly states the agreement between Dongwei Company and users regarding the establishment and termination of rights and obligations related to product quality responsibility and after-sales service. Please read it carefully before using this product.
If the vehicle is damaged within the three guarantee period and maintenance mileage specified by our company due to non-human factors or force majeure, our company will provide three guarantees.
Quality Assurance Certificate
Three guarantee certificate and purchase invoice
Scope and Deadline of Three Guarantees for Components
The warranty starts from the date of purchase (time or mileage, whichever comes first).
Exemption conditions for three guarantee responsibilities
During the validity period of the three guarantees, if any of the following situations occur, Dongwei Company shall not be held responsible for the product quality issues involved:
1. There are no valid invoices and three guarantee vouchers, as well as the phenomenon of forging three guarantee vouchers;
2. Exceeding the warranty scope, warranty period, and mileage of the parts;
3. Damage caused by improper use or failure to use, maintain, or repair in accordance with the instructions provided by the user;
4. The user manual clearly states that modification, adjustment, or disassembly are not allowed, but if the user modifies, adjusts, or disassembles it themselves and causes damage;
5. Damage caused by force majeure.
During the use of vehicles, various components are inevitably subject to wear and tear. To ensure that you can drive your vehicle with peace of mind, regular inspections, maintenance, and repairs are necessary to maintain and restore vehicle performance;
During the maintenance process, necessary preventive repairs can be carried out based on the usage of the components to prevent problems before they occur, allowing you to drive the vehicle with confidence during the next maintenance period;
3. The benefits of maintenance include reducing vehicle usage costs, minimizing repair troubles, and extending vehicle lifespan.
Attention:
1. We suggest that you go to the service provider on schedule to receive regular maintenance services;
2. Use parts provided or approved by Dongwei Company for vehicle maintenance;
3. Use this product according to the instructions in the user manual.
4. If the vehicle is not used, maintained, or repaired correctly according to the above requirements, resulting in consequences, Dongwei Company will not be held responsible.
